Zeenah Spirit Ziino, M.S. Instructional Design & Technology

I design dynamic, accessible learning experiences and build technically sound web platforms that support education, professional growth, and community engagement. With over 20 years of combined experience in instructional design, multimedia, and web development, I bridge theory and practice to help organizations deliver intentional, effective, and inclusive learning.

Agile workflows, Jira, Asana, Trello, stakeholder and SME collaboration

• Designed and delivered micro-courses, online modules, and accessible training materials.

• Built and maintained responsive WordPress sites and integrated learning platforms.

• Developed engaging course layouts, interactive content, reflection prompts, and action pathways.

• Maintained and enhanced a custom WordPress website using the DIVI theme
• Provided expert technical support to ensure optimal website performance and security
• Designed engaging monthly newsletters.

• Created a full self-paced online course using LifterLMS, designing intuitive navigation, assessments, and learner support.

• Built custom WordPress themes and solved LMS/hosting challenges to maintain seamless experiences.

• Led web projects, built self-service knowledge systems, and supported onboarding/training infrastructure.

• Streamlined process automation and internal training to scale operations and client learning.

• Developed and launched a responsive WordPress website with a custom theme, enhancing user experience and brand visibility
• Optimized business operations through process automation, team management, and strategic planning, enhancing overall productivity and scalability
• Drove substantial business expansion, transforming monthly revenue from initial stages to a consistent $30,000+, showcasing exceptional growth management skills
• Engineered a cutting-edge customer support infrastructure, enhancing service quality and operational efficiency

• Implemented end-to-end digital infrastructure encompassing website design, marketing automation, and e-learning platform, streamlining operations and enhancing user experience
• Designed and implemented support agent training curriculum, ensuring seamless project transition and long-term maintenance
• Orchestrated the successful launch of an online certification program, enhancing brand authority and expanding the company’s educational offerings
• Optimized customer engagement through innovative drip marketing strategies, enhancing brand loyalty and fostering long-term relationships

Holistic Arts Institute |  2013 – 2018

Spiritual Counseling, Holistic Health Practictioner

Google |  2024

Foundations of Project Management

LinkedIn |  2019

Build Your Own Professional Training, UX Foundations: Accessibility, User Experience for Web Designers, Web Programming Foundations, Become a Web Developer, Git Essential Training, JavaScript Essential Training, Web Developer Foundations: Full-Stack vs Front-End, Workflow Tools for Web Developers, CSS Essential Training 1 – 3, Introduction to CSS, Programming Foundations: Fundamentals, HTML Essential Training

Sketch Master |  2019

Sketch Master: Getting Started with Sketch, User Experience Design in Sketch, and SVG Workflows in Sketch

I don’t just build courses — I build learning journeys. My design combines instructional theory, web technology, and visual storytelling to support learners of all backgrounds. Whether it’s a micro-learning module or a full LMS integration, I aim to make every experience intuitive, inclusive, and outcome-driven.